• 0Shopping Cart
Crumplebury
  • Eat
  • Sleep
  • Work
    • Corporate Spaces
    • Exclusive Use
  • Play
    • Celebrations
    • Come and Play
  • Shop
  • Contact Us
  • Search
  • Menu Menu

Reservations and Events Coordinator

Salary up to £20k plus bonus

The Shire:

Set at the heart of the Herefordshire countryside and on our fifteen hundred-acre family estate, Crumplebury is surrounded by splendid woodland, luscious green fields and the happy animals on our organic, home farm.

At Crumplebury, we are passionate about food. Our menus champion seasonality and celebrate all that we grow on the farm, in the woods and in our walled kitchen-garden. We curate bespoke events and delight in the extraordinary. We pair the warmth of a family service with a deep care for culinary excellence and believe that magic can be created when each element of sharing a meal with your favourites is just right.

We are at the beginning of this chapter but surrounded and inspired by a great history. Crumplebury was the name of Whitbourne Estate’s old pig farm. The 18th century red brick build remains at the centre of what is now a reimagined events space that can host up to 200 people. Exquisite and modern in design and home to our fine-dining restaurant – Green Cow Kitchens, 11 delightfully spoiling bedrooms, Longfield Cottage and an abundance of interesting outdoor space.  Crumplebury is a breath of fresh air.

The Position:

We are seeking a Reservations and Events Coordinator, who shares our passion for curating personal and memorable customer experiences. At Crumplebury we love to surprise and delight our guests. We believe that small, thoughtful gestures are the key to creating lasting impressions. In this role, you will welcome and host guests with warmth and generosity.

Key Responsibilities:

Manage hotel enquiries and reservations, creating a seamless guest journey from pre-arrival to post-stay
• Create a warm welcome for guests checking in and ensure a fond farewell on check out
• Run detailed accommodation checks to ensure that all spaces are impeccably dressed
• Host guests throughout their visit, looking after all of their needs
• Curate and deliver thoughtful, personal touches to wow the guest
• Nurture a fierce sense of pride in Crumplebury and showcase a deep understanding of our products, our services, our story, the home farm and the wider estate.
• Foster strong relationships with the Crumplebury herd and work to ensure a sense of community between colleagues and guests
• Help orchestrate a wide range of events. These will include conferences, weddings and other celebrations, group-getaways and outdoor experiences.
• Support the Events Manager with their day-to-day tasks
• Help field enquiries
• Conduct site tours
• Draft proposals
• Support event set up and clear down

Skills and Experience:

You will:

• A brilliant communicator (both verbally and in writing) with exceptional interpersonal skills
• Strong sales & reservations experience
• Personable, confident and self-motivated with a flexible and energetic approach to work
• Highly organised with excellent time management
• Able to work calmly and efficiently under pressure
• Customer orientated with a genuine passion for curating exceptional and memorable experiences
• Excellent eye for detail
• Strong IT skills and an eagerness to learn and work with a variety of in-house systems
• Consistently lead by example, as a hardworking, positive and passionate team member

Events can often mean long days and you may be required to work split shifts, evenings and weekends.

This is a role that will grow rapidly and the opportunity for advancement in terms of responsibilities as well as salary is significant. The starting salary will depend on experience. A bonus scheme will be offered as part of the remuneration package and will be based on personal and overall business performance. Please note that due to the current lockdown we cannot give an exact start date. This will be dependent on when the restaurant re-opens. Interviews will be taking place in March 2021. We’re at the beginning of our journey and continue to grow our wonderfully talented herd. If you are driven, you care deeply about food and curating unique and memorable customer experiences, you love to nurture and be part of a close team, together we can create something truly special. We look forward to hearing from you.

Tell us your story…

APPLY

  • Our Story
  • Meet The Herd
  • Join The Herd
  • Covid Information
  • Find Us

Crumplebury Newsletter

   
 

Crumplebury Farm, Whitbourne, Worcester WR6 5SG
Call now 01886 821632
© 2020 Crumplebury and Green Cow Kitchens

“logo”
Scroll to top

Our site uses cookies, by continuing, you are agreeing to our use of cookies.

OK

Cookie and Privacy Settings



How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.

We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.

We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.

Google Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visit to our site you can disable tracking in your browser here:

Other external services

We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Google reCaptcha Settings:

Vimeo and Youtube video embeds:

Other cookies

The following cookies are also needed - You can choose if you want to allow them:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy
Accept settingsHide notification only